EonicGames

Terms of Service

Last Updated January 5, 2018

For the purposes of this contract, the following definitions have been provided to you:

Service: A Service refers to any existing or new service, product, and/or merchandise (digital or otherwise) that is offered & owned by Eonic Games Inc.
Services: More than one Service.
Terms of Service: The terms in which you must agree to in order to use any Eonic Games Inc Service.
Digital Item: Pieces of virtual/intangible computer data that is made visual within our Services.
Digital Items: More than one Digital Item.
Free Application: An application that is distributed for free.

By using any Service provided by Eonic Games Inc, you hereby understand & agree to be bound by all terms & conditions contained herein in this document. If you do not agree to all terms outlined in this document, you are prohibited from using our Services and must leave our website immediately.

The Terms of Service are subject to change, and we will make all attempts possible to notify you when the Terms of Service change.

Registration

To use our Services you must make an account. Our Services require that you create an account with Personal Information that you provide to us, this information must be accurate and the accounts that are used for our Services must not be shared with anyone who is not yourself (the owner of the account) we reserve the right to close down all accounts that violate this policy and ban them from using our Services.

If you violate these terms, we will not provide any support or pay for any damages that may be caused by the actions of sharing your account.

(You must have an account to use our Services. You must also not share your accounts, and you will not receive support if you do.)

Accounts

All accounts registered with Eonic Games Inc are the property of Eonic Games Inc. Eonic Games Inc reserves the right to terminate all accounts for whatever reason that is seen fit. Eonic Games Inc are not responsible for theft of accounts by other users or as a result of clicking third party links, Eonic Games Inc will however permanently restrict access to our Services to anyone who breaks the Terms of Service by committing theft of accounts or digital items.

Sharing accounts is not supported; if you choose to share an account we highly suggest you take every security measure possible to protect your account. This includes making use of extra security features such as our account locks. We will not return any items that are lost due to shared accounts or friends/family that may have access to your computer.

(We can ban any account that we want, if your account is stolen we are not responsible)

Cheating

We do not allow or tolerate the use of any method of cheating such as with (but not limited to):

Hacking,
Botting,
Macroing,
Bug Abuse,
etc.

(If you cheat, ALL of your accounts will be banned. Not just the one you used to cheat.)

Exploiting

We do not allow or tolerate exploiting of in game systems or mechanics. For example, players are not allowed to create alternate characters, accounts, or tribes in order to continue to control in game systems (such as Turfs or Islands).

(Don't use exploits.)

Real World Item Trading

We do not support or tolerate the use of real world item trading for in game goods or accounts between players. Accounts found to be in violation of this will have their accounts disabled.

(We don't allow players to buy or sell their accounts or items to other players; if you are caught doing this you will be banned.)

Digital Items

Eonic Games Inc provides digital items and Services to users. Eonic Games Inc is not responsible for loss of these digital items and is not obligated to return lost items that are not the fault of Eonic Games Inc.

In the case of bad player behaviour, we reserve the right to delete all digital items related to the user's accounts and use of our Services.

Some Digital Items may be returned to a user pending an investigation, if reported early enough.

(If you lose an item in the game, we will probably not give it back unless it was a due to a bug.)

Third Party Sites, Links, & Services

Eonic Games Inc permits you to post third party links on our Services. However these resources may contain links or content that can harm other users, when you access these websites, and you do so at your own risk.

Eonic Games Inc is not responsible for any damages or loss caused by third party links. Eonic Games Inc will take action if third party links are posted maliciously but are ultimately indemnified from all damages and losses caused by propagation of such third party content.

(You can post links to websites on our Services. If they contain harmful content, we are not responsible.)

User Created Content

Eonic Games Inc allows for the creation of content, our assets cannot be used for commercial products or services. The one exception to this rule is user made videos, media, or Free Applications.

Users are allowed to make money from videos that are posted on third party websites. All content that users create using assets or Services owned by Eonic Games Inc are hereby owned by Eonic Games Inc.

(Users can create content, they can make money from videos and Free Applications as long as they don't charge users, but instead receive donations. All content created by users using/containing our assets/Services is our property.)

Refunds

Due to the nature of the Services Eonic Games Inc provides, refunds are unable to be processed unless we provide the wrong price for our Digital Items or Services. This is because our Services operate in real time; all Digital Items purchased are instantly applied to our Services and affect our Services.

If you still want to go ahead with a refund by forcibly disputing it, despite all of the aforementioned statements, we will have no choice but to ban your accounts, restrict any further use of our Services and delete all Digital Items related to you, and the accounts that have handled these Digital Items.

(We don't provide refunds because users get Digital Items instantly and it affects our Services. If you dispute it with PayPal or another payment processor, we will ban you forever and delete all Digital Items that were handled by your account.)

Social Interaction

Eonic Games Inc will not allow for any form of offensive social interactions or cyber bullying while on or using any of our Services. Failure to adhere to this term will result in disabling of your ability to interact with others on a social level, and in some cases the disabling of your account for a period of time.

Eonic Games Inc will not allow for any form of offensive social interactions or cyber bullying while on or using any of our Services. General guidelines of how not to communicate or treat others are as follows:

There shall be no personal attacks, sexist comments, bigotry, and/or racism allowed in chat.
Extreme use of profanity towards other users will not be tolerated.
Directing or linking users to pornographic, offensive, and/or personal websites is strictly prohibited.
Do not pester or provoke other users into breaking the rules. Both users will be punished.
Do not discuss religion or politics in global chat environments.
Do not speak badly about the game or try to convince other users to stop playing. This includes saying things along the lines of “game dead”.
No user shall try to bully another user out of accessing neutral & non-competitive in game content. This includes continuously removing a user from a group party, urging other users to prevent a specific user from advancing in game, and singling out a specific user repeatedly. Users are required to submit video or photographic evidence that irrefutably shows violation of this term.
Do not openly discuss account statuses or request information on yours or other users accounts, this should only ever be done via whispering a Moderator or GM or opening a Support Ticket on the account in question.
Failure to adhere to these terms will result in disabling of your ability to interact with others on a social level, and in some cases the disabling of your account for a period of time.

(Be nice to other people, don't be offensive or bully someone. If we see that you are being purposefully and hatefully mean you will get muted or even banned in extreme cases.)

Prize Winnings

Eonic Games Inc, may hold various events & contests in which users may be eligible to win prizes. In order to be eligible a user must be in good standing with Eonic Games Inc & willing to provide the following minimum Personal Information:

proof of identity (such as a Driver's License),
full legal name,
address.

Prizes are subject to change depending on the prize winners country & delivery availability.

(Sometimes we have contests where you could win prizes. Only players who have never been banned are eligible for these contests, if they are willing to provide us with information. It may be impossible to ship prizes to certain countries; in this case other prizes may be chosen by Eonic Games Inc.)

Legal Action

By using Eonic Games Inc and our Services you agree not to engage in legal action in regards to loss of accounts, use of assets, monetary damages or otherwise, or loss of virtual data. You also agree that you do not represent any legal agency, are related to any legal agency, and are not from, or have links to such agencies. You also agree that you have not been hired as a legal advisor for any user or entity related or unrelated to Eonic Games Inc and our Services.

(By using Eonic Games Inc and/or any of our Services you agree to all the terms. If you don't, don't use our Services!)

I have read and accepted the documented Terms of Service.

Privacy Policy

Here at Eonic Games Inc, we are committed to protecting your privacy. This privacy policy explains the use of Personal Information collected via our websites or other Services owned or operated by Eonic Games Inc. Personal Information, in regards to this policy, is regarded as information about you that can be used to identify you, such as: your name, address, e-mail address, or phone number. Our Services include, without limitation, any service or product provided via our websites, other third party platforms, and desktop and mobile applications that are part of Eonic Games Inc.

(This policy ensures that your private information will be kept secure to the best of our abilities while using our services/products.)

Exceptions to this policy include:

companies that we do not own or control,
people that are not employed by Eonic Games Inc,
third party websites, including those linked to on our services,
information that you provide us with for the purpose of seeking employment, business proposals, or other similar matters.

(This Privacy Policy doesn't apply to other companies, people we don't employ, or information you willingly give us for employment or business purposes.)

Who are we?

We are Eonic Games Inc. We are a game developer and publisher based out of Ontario, Canada.

How we get our information

While using our Services, we may collect a variety of different information from. This information may be obtained through any of these channels:

information that you provide directly to us,
information collected through technology,
information received through third party platforms or services.

Please be aware that we do not knowingly keep any Personal Information of anyone under the age of 13. If you are under the age of 13, do not send us any Personal Information about yourself.

(We collect your information through a few different ways, but it's safe! If you are 13 years old or younger, do not send us any Personal Information.)

Children under 13

Please be aware that we do not knowingly keep any Personal Information of anyone under the age of 13. If you are under the age of 13, do not send us any Personal Information about yourself. If you are under 13, we will require written permission from your parents to use our services, the target of our services are not children under 13.

(If you are 13 years old or younger, do not send us any Personal Information. We don't target under 13's)

What we do with your information

Information collected by Eonic Games Inc may be used for a variety of purposes. The Personal Information we collect about you may be used in any of the following ways:

operating & improving our existing or new Services,
communications with you about any existing or new Services we may offer,
communications with you about any accounts you may have with us,
protecting our existing or new Services from malicious use,
protecting our customers & employees safety and security,
bill you for charges on purchased goods.

(We mostly use your Personal Information to allow you on our services, protect our Services & users, communicate with you, and to charge you for goods you may purchase from us.)

Who we share your personal information with

We will not disclose any Personal Information that we obtain from or for you to unrelated third parties. We will only share your Personal Information with third parties under any of the following circumstances:

legally binding disclosures,
mergers & corporate transactions,
related third parties.

(We will only share your Personal Information with others if the law demands it, if we merge with another company, or if we are partnered with a third party to provide you with a service.)

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access third party websites using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

(We aren't responsible for privacy policies of other websites, any links that you visit are at your own risk. This privacy policy only applies to eonicgames.com and all sub-domains)

Cookies and use of cookies

The Eonic Games Inc. website uses cookies. 'cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

(For example, we use cookies to store your log in session and which pages you visit.) This helps us to improve our website and deliver a better more personalized service.

It is possible to switch off cookies by changing your browser preferences.

(We store anonymous information about you in cookies, these keep you logged in to our services. We also use cookies to find out the most popular pages and focus on improving our services. This cookie information is not personally identifiable.)

Our security of your information

We protect all of your Personal Information to the best of our abilities. All reasonable security measures to protect your Personal information have been put in place, and we are constantly updating our own technologies to better protect you.

While we do try to keep your Personal Information as secure as possible, no system is completely secure. We cannot guarantee that there will be no unauthorized access to our systems and that your information will be completely secure.

(We do everything we can to keep your information safe, but nothing is ever completely secure. There is a small chance that your information may be accessed by others through malicious methods.)

How you can access and update your information

If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: support@eonicgames.com or alternatively, create a ticket.

You have the right to ask for a copy of the information Eonic Games Inc. hold about you and request deletion.

We will endeavour to delete your information from 21 days of your request.

(You can ask for your information, update your information and request we delete your information.)

Your choices

You have a choice about whether or not you wish to receive information from us.

If you do not want to receive information from us, you must not check the "Opt-in to receive emails from EonicGames?"

Button upon registration to our website. This is treated as your express permission for us to contact you as defined in this privacy policy.

If you wish to opt-out, you must email support@eonicgames.com

(You have a choice whether or not to receive communications from us.)

Our security of your information

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given you a password which enables you to access our websites, you are responsible for keeping this password private.

(We do everything we can to keep your information safe, but nothing is ever completely secure. There is a small chance that your information may be accessed by others through malicious methods.)

Profiling

While at this time we do not create a profile of you, we may do so in future, to better direct you to parts of our websites that we feel are of interest to you.

(We don't analyse your data to give you personalised experiences yet, this might change in future privacy policies.)

Contact us

If you have any questions, comments, or concerns regarding our Privacy Policy, please contact us by sending us an e-mail to support@eonicgames.com.

(If you need to contact us, send us an email at support@eonicgames.com.)

What if I don't agree?

You are free to disagree with our Privacy Policy. However, if you do choose to disagree with our Privacy Policy you should not use our Services.

(Don't use our services if you don't agree with our Privacy Policy.)

Review of this Policy

We regularly keep this policy updated.

This policy was last updated on May 24 2018

I have read and accepted the documented Privacy Policy.